Terms and Conditions
DEFINITIONS
“Booking” means the period for which you have paid to stay at the Property.
“Property” means Yellowbox Cabins and all its fixtures, fittings and equipment.
“Management” means the owners and managers of the Property.
"Guests" means the persons who stay overnight in the Property during the Booking.
"Visitor" means a person a Guest permits to visit the Property during the Booking.
ACCEPTANCE & RESPONSIBILITY
Payment of the Booking Deposit constitutes acceptance of these Terms and Conditions.
CHECK IN/ OUT
Check-in time is not before 2 pm on the arrival date and check out time is not later than 11 am on departure date, unless arranged prior for later checkout.
PAYMENT OPTIONS
A deposit of $200 AU, must be received within 7 days after the Booking is taken by Management.
Bookings are not confirmed unless and until this deposit is received.
Payment in full must be received no later than 30 days prior to your arrival.
If booking is made less than 7 days from arrival date, payment must be made in full at the time of the booking
A refundable damages deposit must also be paid at the time of final payment. This deposit is to cover breakages and damages to the property (see below Security bond conditions)
We accept payment by the following methods: Direct deposit into our bank account, Credit card or Paypal (Our bank details will be advised upon booking or call to pay over the phone by credit card)
CANCELLATION OR VARIATION OPTION
If you wish to vary or cancel your Booking, please contact us immediately on 0430090945
Your deposit is non-refundable in the event of a cancellation.
If you have paid more than the deposit or paid in full and cancel your Booking at least 15 days prior to arrival you will be refunded the total amount less the booking fee ($200)
Any cancellation less than 15 days prior to arrival will result in a refund of 50% of total booking fee and a refund of the security bond.
If you prefer not to lose any funds, we can change the dates of your booking, so that you can come another time.
The refund will be made through your chosen payment method at time of Booking
We have a minimum night stay policy of 2 nights. No refund will be made for a variation to the extent that it breaches our minimum night’s stay policy.
SECURITY BOND
A bond payment of $200 is required at the same time as the outstanding balance of your Booking. It will be credited to your designated payment method once our property has been inspected and deemed left in a similar state to your arrival. We agree to ensure this occurs within 7 working days of your departure.
Examples of this include but are not limited to any breakage, damage or excess cleaning requirements, extra guests beyond those declared.
UNAVAILABILITY
If the Property becomes unavailable for your occupancy due to unforeseen circumstances (eg. fire, storm, damage, etc) then Management will inform you immediately and endeavour to obtain suitable alternative accommodation for your occupancy; failing which any moneys paid will be refunded in full.
PARTIES & FUNCTIONS
Parties and Functions are strictly prohibited unless arranged prior with Management. Breach of this condition may result in immediate termination and eviction without refund and extra charges for security, cleaning, garbage removal, wear and tear, repairs etc.
LINEN AND TOWELS
We supply linen, pillows, blankets and towels which must be left where supplied in the lounges, bedrooms or bath room on departure. Further linen may be hired through Management.
PETS
Pets are only allowed at the Property with Management permission or if they are a certified Companion dog. Pet owners are responsible for cleaning up after their pets. Pets are not allowed on furniture at any time. Any evidence of pets on furniture or beds, may incur extra cleaning fees.
AROUND THE PROPERTY
Some sport equipment is provided for your enjoyment. Please ensure care is taken, as management is not liable for injuries or accidents.
Long pants and closed shoes must be worn around the property beyond the garden fences.
Please note that the shed is Private Property.
Water is precious, and we rely solely on rain-water. Please ensure you turn taps off properly and consider the fact whilst showering/ bathing. Washing of cars is strictly prohibited.
YOUR OTHER RESPONSIBILITIES
Only the guests nominated and agreed in the Booking may stay in the Property overnight. If any other guests stay, extra charges may apply, or the agreement may be terminated without refund.
Before departure, all food must be removed from fridges and cupboards, all rubbish put in the appropriate bins provided, and crockery and cutlery washed and packed away. The Property must be left in a clean and tidy condition or extra cleaning charges may be incurred and taken from the security deposit
Games and toys are provided for your enjoyment, please ensure they are returned to their storage boxes for others to enjoy.
All heaters, towel rail heaters and electric blankets must be switched off prior to departure.
An amount of wood and firelighters is supplied for your stay. Fireplaces must be kept covered with fire grates and fires extinguished prior to departure. No fires must be lit outdoors.
All furniture and furnishings must be left in the position they were in when you arrived.
Care must be taken by those using the bunk beds. Please ensure children are supervised.
Smoking is not permitted in the Cabins. Ashtrays and Sand boxes are provided for extinguishing cigarettes outside each cabin. The vegetation can be very dry, so under no circumstances must cigarette butts be thrown onto the garden. Fines up to $10 000 can be imposed by the NSW Fire Dept. on those neglecting to adhere to the fire bans or for a call out due to a bush fire.
No Fire arms or hunting permitted.
A barbecue area is provided for your convenience. Please ensure it is left clean and the gas is switched off after use.
PROBLEMS OR COMPLAINTS
In the case of any problem or complaint, you must inform Management at the earliest opportunity, so Management has the chance to rectify the situation as quickly and efficiently as possible. You must allow repair/service access to the property during reasonable hours.
Occasionally we experience power outages. We cannot control these and do our best to provide gas cooking stoves and generators. The water is on a powered pump, so no taps will work until the power is restored.
Any complaint, which cannot be resolved locally, must be notified in writing to Management prior to departure from the Property.
Failure to follow this procedure this may hinder the ability of Management to rectify the problem or complaint and reduce or extinguish any claim you may have. We recommend all guests purchase travel insurance since Management are not responsible for any injuries, illness or accidents that may occur whilst staying at our property.